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A mentoring program requires more involvement than just sending new employees to initial training. Mentorship requires hard work from your team and especially from you – development depends on mentors. Mentors serve as sources of advice, information, encouragement, nurturing, and support to junior colleagues. The basics of mentoring involve sharing your knowledge of the organizational and company culture at your center and sharing your wisdom from your experiences.
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Mentoring your team keeps them focused and in line with the way you want your NETWORK center to run. A mentoring program creates accountability, which will enhance your team’s performance and produce lasting results. A mentoring culture builds a solid foundation so that challenges and roadblocks are avoided or overcome with minimal risk or consequence. The support that mentoring creates will allow your center to move forward despite difficult situations or issues that arise in the regular operations. Through mentoring, your center employees learn to develop skills that make them responsive and resilient to challenges they’ll experience in their work. Mentoring is a critical factor to attracting and retaining talented employees. Losing talented employees and wasting talent costs your center money. Make the most of your resources and expand your revenues by developing a mentoring program. |
To create accountability in your mentorship, you must be committed to particular tasks with your team. You will need to set goals, clarify expectations, define roles and responsibilities, monitor progress, measure results, gather feedback, and establish action goals. By sharing your personal mentoring stories, acting as a role model, giving reward and recognition, and celebrating excellent work and milestones, you can create and sustain value and visibility. As a mentor, you must share best practice and lead by example to add value to your mentorship.
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Demand for mentoring has a contagious effect. When companies participate in a mentoring program, there is a mentoring buzz, increasing interest in mentoring and encouraging continued participation. Your center’s team members will use mentoring as a way to strengthen and develop themselves and look for mentoring opportunities. Employees can be involved in multiple mentoring relationships at the same time. Demand for mentoring incites reflective conversation and dialogue about mentoring adding to its value and visibility.
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To develop your mentoring program, build it around definitive business goals, like increasing diversity or making your organization a better place to work. Help your team members meet their full potential by providing training opportunities, challenging projects and assignments, feedback, and coaching as part of a complete mentoring regimen. Continuing mentoring education and training opportunities are strategically integrated into the organization’s overall training and development agenda. Existing training platforms support mentoring and vice versa. Create opportunities for training at different levels so that advanced skill training and education are available for more veteran mentors.
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Your managers and NETWORK centers have the unique opportunity to learn from the industry's experts how to develop a strong mentoring culture. Your team can now earn credentials and certification with ALLIANCE Academy. The ALLIANCE Academy is the only global institution that provides credentialing and center certification programs for all levels of team members. Through ALLIANCE Academy's intensive programs, your team and center will benefit from training and knowledge that sets the worldwide standard. Our revolutionary training and credentialing system will keep you ahead of the latest trends and changing technology. ALLIANCE Academy is the definitive institution for members of the OBC industry. Get the training and coaching your center needs to stay on top! If you want to get in touch with the Executive Director of ALLIANCE Academy to see what credentialing can do for you, please contact Susan Smith by email at smith@abcn.com or by phone at +1 678 641 4467 or +1 800 869 9595. |
As a business center operator, you invest in the critical fundamental requirements for running a successful office: real estate, technology, furniture, just to name a few. Perhaps the most important investment you can make, though, is in your staff. 
You've got a great location, a great team, and great clients. There's always room for improvement, though, so what's next? Investing in your team by providing training can bring your center’s success to another level! Developing a mentoring program at your center can make an enormous difference in efficiency, productivity, and revenue. Teaching your staff the intricacies of your company’s culture and your ideal way of interacting with and caring for clients will ensure that your goals and mission are met. 
Align your mentoring program within your ALLIANCE center’s culture, and a shared understanding and vocabulary of mentoring practice is developed that fits exactly with your company’s values, practices, mission, and goals. 
Strong communication is fundamental to achieving mentoring excellence and positive mentoring results. Effective communication increases trust, strengthens relationships, and will help align your center. It creates value, visibility and demand for mentoring. It is also the catalyst for developing mentoring readiness, generating learning opportunities, and providing mentoring support within an organization.
Mentorship requires responsibility and ownership. It also requires that you be committed to action and being consistent in your practices. You can mentor by using a one-on-one mentoring or group mentoring approaches. The two methods reinforce each other and provide more input and support for your employees. 
A mentoring culture will enable your ALLIANCE center to support learning and training, maximize time and effort, and better utilize resources. The relationship skills developed through mentoring benefit relationships between center team members as well with clients.The learning and development that results creates value for the entire organization.